In an effort to fight growing amount of spam Email, service and software providers have been implementing new anti-spam filters. Inadvertently, large numbers of legitimate emails are falsely identified as SPAM and not delivered to an INBOX. Instead these false spam positive emails are either blocked or delivered to ‘SPAM’ or ‘BULK’ folders, or automatically deleted.
This is why you may not be receiving important information from us, and missing out on exciting news, events and promotions.
To ensure you receive all our emails please follow instructions below to add pokerstars.net to the safe list or permitted sender list of the service or software you use.
Place an email ID in your AOL "Address Book". Here's how:
Add our email addresses to the buddy list (address book).
Using an email:
Manually:
Using TotalAccess Mailbox (Windows):
Using Web Mail (Macintosh, or Windows Online):
From the Preferences Page
Please note that if you have set up one or more email filter rules, these will override any Safe List requests. So if an incoming message with an email address or domain name that you included in your Safe List meets any of your filter rules, that message will be filed in the specified filter folder rather than being delivered to your inbox.
From your Bulk Mail Folder
If an email message from us has been delivered to your Bulk Mail folder instead of your inbox, you can add us to your Safe List by doing either of the following:
To Configure your Safe Lists:
If our e-mail has been filtered to your "Bulk" or "Junk" folder, try adding pokerstars.net to your Address Book or Contact list.
If this option is not available, try moving the message to your "Inbox" or forwarding the message to yourself.
If subsequent messages continue to be filtered, call or e-mail your ISP or SPAM filter technical support and ask how you can be sure to receive all e-mail from pokerstars.net.